Computer telephony integration
id:
computer-telephony-integration-163-8303703
title:
Computer telephony integration
text:
Computer telephony integration, also called computer–telephone integration or CTI, is a common name for any technology that allows interactions on a telephone and a computer to be coordinated. The term is predominantly used to describe desktop-based interaction for helping users be more efficient, though it can also refer to server-based functionality such as automatic call routing.
brand slug:
wiki
category slug:
encyclopedia
description:
Technology that allows interactions on a telephone and a computer to be coordinated
original url:
https://en.wikipedia.org/wiki/Computer_telephony_integration
date created:
2002-12-28T11:23:45Z
date modified:
2024-08-28T11:17:50Z
main entity:
{"identifier":"Q1122355","url":"https://www.wikidata.org/entity/Q1122355"}
image:
fields total:
13
integrity:
15